To write an effective letter requesting assistance regarding a canceled order, start by clearly stating your name and the purpose of the letter. Include details such as the order date, order ID, and the unexpected cancellation. Politely request an investigation and explanation for the cancellation. Ensure your contact details are included for further communication. Avoid unclear language and ensure all necessary details are included.
Sample Letter for Assistance About Canceled Order
To,
The Manager,
__________,(name of the responsible person)
__________ (receiver’s details)
Date: __/__/_____ (mention the date)
Subject: Request for assistance regarding cancelled order no. _________ (order number) without notification
Respected Sir/ Madam,
Respectfully, I would like to inform you that my name is ____________ (Name), and I am writing this letter regarding a recent order that I placed on __/__/____ (date) with the order ID ____________ (mention the order ID). I am greatly surprised to learn that the order has been canceled, either on its own or by your end, as I did not make any request for its cancellation. I kindly request you to investigate this matter and provide me with a suitable explanation for the cancellation.
I would greatly appreciate your prompt and kind support in resolving this issue. If you have any further inquiries or require additional information, please do not hesitate to contact me at ____________ (mention the contact details).
Respectfully, I would like to inform you that my name is ____________ (Name), and I am writing this letter in reference to the recent order that I placed on __/__/____ (date) with the order ID ____________ (mention the order ID). It is a matter of great surprise to learn that the order has been canceled, either on its own or by your end, as I did not make any request for its cancelation. I kindly request you to look into the same and provide me with the suitable solution regarding the same.
In this regard, I shall be highly obliged for your quick and kind support. In case, any query arises, please contact me at ____________ (mention the contact details).
Thanking you,
Sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact details)
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Sandeep Bhandari