When composing a complaint letter to the bank for not receiving a credit card, it's crucial to maintain a polite and clear tone while providing necessary details. Start with a respectful greeting, state the purpose of the letter, and mention the date of the initial request along with relevant account information. Clearly express the issue of non-delivery and request an update on the status of the credit card delivery. Conclude with gratitude and contact details for further communication.
Sample Complaint Letter to the Bank for Not Receiving Credit Card
To,
The Branch Manager,
_________ (bank’s name),
_________ (address)
Date: __/__/____ (date)
Subject: Complaint about credit card not delivered
Dear Sir/ Madam,
I am most respectfully writing this letter to inform you that on __/__/____ (date), I requested a new credit card as ________ (new credit account applied/ previous card got expired/ any other). The following is my customer ID/ credit card number _____________ (mention the customer ID/ credit card number).
This is to most humbly inform you that the said credit card was supposed to be delivered on __/__/_____ (date) but anyhow did not get delivered to date. I request you to kindly look into the same and provide me with an updated status for the delivery of the credit card. The delivery address is as follows: ____________ (mention the address).
I shall be obliged and highly served.
Yours truly,
_________ (Signature),
_________ (Your name),
_________ (Account number)
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Sandeep Bhandari