To,
The Manager,
__________ (Airline’s Name),
__________ (Office’s Address)
Date: __/__/____ (Date)
Subject: Complaint about airline baggage handling
Respected Sir/ Madam,
I am _______ (Name), and I am writing this letter to inform you about the mishandling of the luggage by your staff.
Recently, on __/__/____ (date), during my journey from _________ (mention departure airport) to _________ (mention destination airport) using your airline, I discovered the negligent and ignorant behavior of your staff. My baggage was deposited and sent for handling at your airline’s counter, and upon landing when I received my baggage, I noticed that the __________ (mention your issue – torn bag/ broken item/ scratches on bag/ any other). Such poor handling of luggage led to my loss.
I believe you will understand the seriousness of my concern, and I shall be highly obliged for your kind support. For any further discussion, please contact me at ___________ (Mention the contact details).
Yours sincerely,
___________ (Signature),
___________ (Your name),
___________ (Contact details)
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Rahul Sharma