When drafting an escalation letter to a manager, clarity and politeness are key. Clearly state the issue, including relevant details such as the date of the incident and your contact information. Request a prompt response and action to address the matter while remaining respectful in your tone.
Sample Letter to the Manager for Escalation
To,
The Manager,
___________ (mention name of the company),
___________ (address)
Date: __/__/____ (date)
Subject: Escalation for ___________ (mention issue)
Respected Sir/ Madam,
I am writing this letter to inform you about a recent incident that occurred on __/__/_____ (date) during my ___________ (recent visit/requested service/any other) to your office.
I am writing to escalate an issue regarding the __________ (name of the facility – mention the issue). As a customer of your esteemed ________ (company/bank/any other), I never expected to encounter such a situation that would require me to escalate the issue.
Following are my details registered with your _______ (Company/bank/ any other):
Name: ________ (mention your name)
Customer ID: _______ (mention your customer ID)
Mobile No.: ________ (mention registered Mobile no.)
I kindly request your prompt response regarding this matter. I would appreciate it if you could take appropriate action to address the issue.
For further clarification, please feel free to contact me.
Thanking you,
___________ (signature)
___________ (mention name),
___________ (contact details)
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Sandeep Bhandari