When drafting a complaint letter to the bank for service disruption, it's crucial to maintain clarity and politeness. Clearly state your name, account details, and the specific issues you're facing, such as transaction problems, OTP issues, or difficulties with net banking. Request prompt assistance in resolving the matter and express how the disruption has impacted your banking experience. End the letter with gratitude for their attention to the issue.
Sample Letter to Bank Addressing Service Disruption
To,
The Manager,
__________ (Bank Name),
__________ (Branch Address)
Date: __/__/____ (Date)
Subject: Request letter for _________ (Service)
Respected Sir/ Madam,
My name is _________ (Name), and I am an account holder with your branch, having an account in the _________ (savings/current/other) category with account number _________ (account number).
I am writing to bring to your attention a recurring issue I have been facing related to various banking services, such as ________ (mention specific issues like transactions, OTP, emails, net banking, etc.). This matter has persisted for an extended period, and I would like to request your assistance in resolving it promptly.
The challenges I am encountering have impacted my financial transactions, hindering my ability to perform routine activities like withdrawals and deposits. I believe that addressing and rectifying this issue will contribute to a smoother banking experience for me and others facing similar challenges.
I request you to kindly investigate and rectify the service disruption. I shall be obliged.
Thanking you,
Sincerely,
_________ (Signature)
_________ (Your name),
_________ (Contact number)
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Sandeep Bhandari