A complaint letter to a company is a formal way to let the company know about a problem with a product or service. This letter should clearly explain what went wrong, when it happened, and what solution you expect. Use polite and respectful language, even if you're upset. Give all important information like product details, order numbers, or receipts. Avoid using unclear words or making threats. Keeping the letter short and to the point will help the company understand your issue and respond quickly.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Complaint Letter to a Company – Sample Complaint Letter About Product or Service Issue
To,
__________ (Recipient’s Name)
__________ (Designation)
__________ (Company/Organization Name)
__________ (Company Address)
Date: __/__/____ (Date)
Subject: Complaint Regarding __________ (Product/Service Name)
Dear __________ (Recipient’s Name),
I am writing to formally raise a concern about __________ (Product/Service Name) that I purchased on __________ (Purchase Date) from your __________ (store/website/platform).
Unfortunately, the product/service did not meet my expectations due to __________ (briefly explain the issue – for example: poor quality, late delivery, missing parts, etc.). I have attached the necessary documents, including the invoice/order receipt, for your reference.
I kindly request you to look into this matter and provide a suitable solution such as a replacement, refund, or repair at the earliest. Please contact me at __________ (Phone Number) or __________ (Email Address) for any additional information.
Thank you for your attention to this matter.
Sincerely,
__________ (Your Name)
__________ (Your Contact Details)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons.
- Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".
Share via WhatsApp
Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- What should I include in a complaint letter to a company?
Include the product/service details, the issue you faced, date of purchase, order number, and what resolution you expect. - Should I attach documents to support my complaint?
Yes, attach documents such as invoices, order confirmations, and photos to support your complaint clearly. - Can I request a refund or replacement in the letter?
Yes, you can politely request a refund, replacement, or any fair solution depending on the problem. - How long should I wait for a reply?
You should wait around 5–10 working days for a response before following up with the company again. - Is it okay to send the complaint letter by email?
Yes, complaint letters can be sent by email or post, depending on what the company allows or prefers.