When drafting a complaint letter about a credit card not working, it's crucial to maintain clarity, politeness, and provide necessary details. Start with a respectful greeting and clearly state your name, credit card details, and the duration of card ownership. Describe the issue concisely, including any error messages encountered. Politely request assistance in resolving the issue and provide contact details for further communication. End the letter with a thankful closing and signature.
Sample Letter of Complaint to Bank for Credit Card Not Working
To,
The Branch Manager,
_____________ (Bank Name),
_____________ (Address of the Branch)
Date: __/__/_____ (Date)
Subject: Credit card not working
Dear Sir/ Madam,
This is to most respectfully and humbly inform you that my name is _________ (name) and I am holding a credit card in your bank for the last _______ (mention the duration). My credit card number is _______ (mention credit card number).
I am writing this letter to inform you that my credit card is not being working for the last _________ (mention the duration) and whenever I try to use it, I get the following error _________ (mention the issue).
I request you kindly assist me through the procedure to get the credit card issue resolved. I shall be obliged for your kind support. You may reach out to me at __________ (mention contact details).
Thanking you,
Regards,
______________ (Signature),
______________ (name),
______________ (contact details)
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Sandeep Bhandari