Complaint Letter for In-App Purchase Error – Sample Letter Requesting Refund for Wrong Digital Purchase

To,
__________ (Recipient’s Name)
__________ (Designation)
__________ (Company/Organization Name)
__________ (Company Address)

Date: __/__/____ (Date)

Subject: Complaint Regarding In-App Purchase Error and Request for Refund

Dear __________ (Recipient’s Name),

I am writing to bring to your attention an issue I faced with an in-app purchase made on __________ (App Name) through my account. On __________ (Date of Purchase), I accidentally purchased __________ (Wrong Item Name), which was not intended.

Here are the transaction details for your reference:
Transaction ID: __________ (Transaction ID)
Account/Email ID: __________ (Your Account ID or Email)

I kindly request you to look into the matter and issue a refund for the incorrect item. I have not used the item and am willing to comply with any required steps for the refund process.

Please confirm receipt of this complaint and provide an update at your earliest convenience. I can be reached at __________ (Your Phone Number) or via email at __________ (Your Email Address).

Thank you for your time and support.

Sincerely,

__________ (Your Name)
__________ (Your Contact Details)