When writing a complaint letter about defective shoes, it's important to maintain clarity and politeness. Clearly state your name, purchase details, and specific issues with the shoes. Express your disappointment with the quality of the product and request prompt resolution. Provide your contact information for further communication. Ensure all necessary details are included for an effective complaint letter.
Sample Complaint Letter Regarding Poor Quality of Shoes Delivered
To,
The Customer Service Officer,
____________ (Name Of The Company),
____________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about the poor quality of shoes
Respected Sir/Madam,
I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.
Respected, my name is __________ (Name) and I would state that I bought a pair of shoes from your ________ (website/ application/ outlet/store) on __/__/____. _______ (The above-said product was delivered to my doorsteps on __/__/____ (Date) – IF Purchased Online). The total billing amount paid was ______ (amount). I made payment for the purchase via _________ (Credit card/ Debit card/ Cash). The model name of the shoes bought is __________ (Model Name).
I regret to inform you that a product with such a good MRP came out to be poor in quality. The sole of the shoe was __________ (cracked/ torn) and ____________ (Mention Your Point). Being a regular buyer of your Brand’s products makes it difficult for me to accept the product received.
I request you to kindly look into the matter and do the needful. I look forward to your quick and positive response.
Feel free to contact me at my contact number: ______________ (Contact Number)/ __________@_____.____ (Email).
Regards,
____________ (Signature),
____________ (Name),
____________ (Address)
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Sandeep Bhandari