Complaint Letter About Expired Medicine – Sample Complaint Letter About Expired Medicine

When writing a complaint letter about expired medicine, it's essential to maintain a respectful tone while clearly stating the issue. Provide details such as the name of the medicine, batch number, date of purchase, and date of expiry. Clearly express your request for a refund and replacement of the expired medicine. Attach pictures of the expired medicine for reference.

Table of Contents:

• Sample Letter
• Live Editing Assistance
• How to Use Live Assistant
• Additional Template Options
• Download Options
• Share via Email
• Share via WhatsApp
• Copy to Clipboard
• Print Letter
• FAQs

Sample Complaint Letter About Expired Medicine

To,
The Manager,
__________(Name of the Company),
__________(Address)

Date: __/__/____ (Date)

Subject: Complaint about expired medicine

Respected Sir/Madam,

This is to bring to your notice that, I am __________ (Name of the Customer), I purchased  __________(Name of the Medicine) for __________ (Use of medicine- cures cough/cold/fewer/sour throat, others) for __________(Name of the person who consumed the medicine- mother/father/you, others) with batch number __________(Mention batch number). I made this purchase at nearby store _________(Specify Store name and location) on __________ (Date of purchase).

After consuming medicine, the health of __________ (Name of the consumer) got worse. It was not the wrong medicine as it was prescribed by a certified doctor.

Unfortunately, I checked the packet of the medicine and found that the product had expired on __________ (Date of expiry) which could have been the reason for the patient’s health going bad. Therefore, I would request a full refund of the product and kindly issue a new and not expired medicine at the below-mentioned address.

I hope you will consider this and process my application at the earliest.

I am sending pictures of the expired medicine for reference.

Yours Sincerely/Faithfully,
__________(Signature)
__________(Name of the customer),
__________(Contact Details),
__________(Address)

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FAQs

• Q: Should I mention the specific symptoms experienced by the person who consumed the expired medicine?
  • A: It's advisable to mention any relevant symptoms experienced as a result of consuming the expired medicine to provide context for the complaint.
• Q: Is it necessary to include the batch number of the medicine in the complaint letter?
  • A: Yes, including the batch number helps the company identify the specific product and investigate the issue effectively.
• Q: Can I request a replacement along with a refund in the complaint letter?
  • A: Yes, it's reasonable to request both a refund for the expired product and a replacement of the medicine in a complaint letter.
• Q: How soon can I expect a response after sending the complaint letter?
  • A: The company typically responds to complaints within a reasonable timeframe, which may vary depending on their internal procedures. However, following up if you haven't received a response within a few weeks is advisable.
• Q: Is it necessary to enclose pictures of the expired medicine with the complaint letter?
  • A: While not mandatory, enclosing pictures of the expired medicine provides visual evidence of the issue and strengthens your case.

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