To write an effective request letter for the replacement of a product due to receiving the wrong item, follow these steps: Start with your name and order details, including the date and order ID. Clearly describe what you ordered and what you received. Politely request a replacement and provide your contact information for further queries. Be clear and respectful in your language, and ensure you include all necessary details to avoid misunderstandings.
Sample Letter Requesting Replacement of Wrong Item Received
To,
The Manager,
__________ (Company’s Name),
__________ (Address)
Date: __/__/____ (date)
Subject: Request for replacement of wrong item delivered
Respected,
Most courteously, my name is ____________ (Name) and I am writing this letter to state that on __/__/____ (mention the date), I placed an order on your website having order ID ____________ (mention the order ID).
I am writing this letter with the utmost respect to bring to your attention that I received the wrong item. I had ordered ___________ (mention what you ordered) but instead, I received ___________ (mention what you received). Therefore, I request you to kindly replace the product that I received and provide me with the correct product that I ordered.
In this regard, I shall be highly obliged for your quick and kind support. In case, any query arises, please contact me at ____________ (mention the contact details).
Thanking you,
Sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact details)
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Sandeep Bhandari