When composing a network problem complaint letter, it's essential to maintain clarity and politeness. Begin with a formal greeting, clearly state the issue regarding network quality, such as internet fluctuations and call drops. Politely request the telecom operator to investigate and resolve the issue, emphasizing its impact on customers. Provide contact details for further communication. Avoid unclear language and ensure all necessary details are included for an effective complaint.
Sample Complaint Letter regarding network problem
To,
The Customer Relations Manager,
__________ (Company Name),
__________ (Address)
Date: __/__/____ (Date)
From,
__________ (Name),
__________ (Address)
Subject: Complaint regarding network problem
Sir/ Madam,
With utmost respect, I would like to inform you that my name is ________ (Name) and I am a resident of _______ (Locality). I hold __________ (Mobile number) issued by your service provider and I am writing this letter in order to bring into your kind consideration that our locality is not getting good network quality. The internet keeps on fluctuating and calls drop a number of times in a day. Also, the network is not at all stable.
Therefore, I request you to kindly look into the matter as this is affecting a lot of your customers. I shall be highly obliged. In case of any queries, you may contact me at the contact details mentioned below.
Thanking You,
________ (Signature),
________ (Name),
________ (Contact Number)
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