When drafting a letter to request a refund from an airline, it's important to clearly state the details of your booking, including the number of tickets, travel dates, and flight information. Be polite and concise in explaining the reason for cancellation and the expectation of a refund. Request the refund promptly and provide your contact information for further correspondence.
Request Letter to Airline for Ticket Refund
To,
The Customer Relations Officer,
__________ (Address)
Date – DD/MM/YYYY
Subject – Cancelation of Air Ticket and request for refund
Dear Sir/ Madam
I had booked ____ (No. of Tickets) tickets through ________ (Online/ Portal Address/Customer Sales Support) for travel from ________ (Departure City/State/Country) to ____________ (Arrival City/State/ Country) under _______ ( PNR, Separate PNRs – If applicable) as per following details:
Travel Date: ________
Flight No.: ________
Sector: ________
1st PNR: _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/- (Ticket Amount)
2nd PNR (if applicable): _______ for ________ (Traveller’s Name), booked on _______ (Booking Date) for ______/-(Ticket Amount)
There was a _______ (reason for cancellation / refund – change in flight schedule), which was not suitable to us. A ____ (partial / full / 100% or percent) refund was promised to us by ________ (Airline Name).
We had canceled the flight on ________ (Date), for which the confirmation was received from _______ (Airline carrier Name) through _____ (E-Mail/SMS).
I have not received the refund against these tickets till date.
Kindly arrange to transfer the refund of the ticket money to my account urgently.
Thanking You
Yours Truly
___________ (Name)
___________ (Contact No.)
___________ (Address)
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Sandeep Bhandari