When writing a complaint letter about a defective refrigerator, clarity and politeness are key. Begin by addressing the appropriate authority and providing your name and address. Clearly state the details of your purchase, including the model number and order ID. Describe the defect or issue with the refrigerator and request either a replacement or repair as per the company's policy. Provide your contact information for further communication. Ensure all necessary details are included for a successful resolution.
Sample Refrigerator Complaint Letter
To,
The Customer Service Officer,
____________ (Name Of The Company),
____________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about defective refrigerator
Respected Sir/Madam,
I would state that I am _________ (Name) and I am a resident of __________ (Address).
I hereby state that on __/__/____ (date) I made a purchase for a refrigerator __________ (Model Number) having order ID _________ (Order number/ Order ID). The above-said item was delivered at my residential address on __/__/____ (Date) and I regret to inform you that the delivered product came out to be __________ (faulty/ defective_. The product was installed by your authorized ___________ (engineer/executive/technician/any other) and the product was found ____________ (Not working/ Broken door handle /dent on the body – Mention Fault).
As per the policy of your company, I request you to kindly _________ (replace/repair) the above-said product at the earliest. I shall be highly served if you do the same at the earliest.
In case of any queries, you may contact me at my contact number: ______________ (Contact Number)
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Address)
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Sandeep Bhandari