When writing a complaint letter about your landline connection, it's essential to be clear and polite. Start with a formal address to the customer relationship manager, including the date and subject. Clearly state the issue, including the specific landline number and the duration it has not been working. Mention any previous attempts to resolve the problem, such as lodging a telephonic complaint, and provide relevant details like the service request number. Politely request prompt action to resolve the issue. Always remember to maintain a professional tone and include necessary details for a successful resolution.
Complaint Letter About the Landline Connection Not Working
To,
Customer Relationship Manager
_________ Office,
________ (Address),
________ (City)
DATE:__/__/____(DD/MM/YYYY),
SUBJECT: Complaint about Landline _____ (landline Number) not working.
Sir/Madam,
I am writing this letter in regard to the not working of my landline ________ (Landline Number) since ________ (time and date since landline not working). Due to this, I am not able to access the internet as well. As a result, my work is also hampered. I had already lodged a telephonic complaint and my service request number is ________ (complaint/service request number).
I kindly request you to look into this matter and resolve the issue at the earliest.
Look forward to your prompt action.
Kind Regards,
_______ (Name),
_______ (Landline Number)
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Sandeep Bhandari