When drafting a complaint letter about a faulty car, it's essential to maintain a polite tone while clearly stating the issue. Provide specific details about the car, including its make, model, and registration number, as well as the nature of the fault experienced. Request appropriate action from the company, such as repair or exchange, and express your expectation for a prompt response.
Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Sample Letter to Complain About a Fault in the Car
To,
The Customer Relation Officer,
___________ (Company Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about faulty car bearing registration ________ (registration number)
Sir/ Madam,
On __/__/____ (Date) I made a purchase of a car from your showroom. The make and model of the car bought are ___________ (Make) __________ (Model).
I regret to inform you that, the vehicle that I bought is not giving satisfactory output and is not as it was expected to be. The main issue with the vehicle is _____________ (Unable to start/ Leaking engine oil/ Leaking coolant/ Overheating – etc.). This is to bring into your consideration that traveling using the vehicle I bought is not at all reliable.
I request you to kindly look into the matter and also appeal for ____________ (Repair/ Exchange). I also expect some _________ (any other details). I believe I will get to hear from you soon.
Thanking You,
___________ (Your Name),
___________ (Contact Number)
Live Editing Assistance
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How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons.
- Auto-Fill Textarea: The chosen template’s content will automatically fill the textarea.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open with the subject "Sharing My Draft Letter".
Share via WhatsApp
Click the "Share via WhatsApp" button to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
Click the "Copy to Clipboard" button after composing your letter. You can paste the copied text anywhere you need.
Print Letter
Click the "Print Letter" button after composing your letter to print it directly from the browser.
FAQs
- How should I address the recipient in the complaint letter?
- Begin with "Sir/Madam" or "Dear Sir/Madam" to address the recipient respectfully.
- What details should I include about the car in the letter?
- Mention the make, model, and registration number of the car to provide specific information.
- Is it necessary to specify the nature of the fault in detail?
- Yes, providing specific details about the fault helps the company understand the issue clearly.
- What action can I request from the company in the letter?
- You can request options for repair or exchange of the faulty car.
- Should I express my expectation for a prompt response in the letter?
- Yes, indicating your anticipation of a prompt response encourages the company to address the issue quickly.
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Sandeep Bhandari 
lettersdadmin