When drafting a complaint letter about a faulty car, it's essential to maintain a polite tone while clearly stating the issue. Provide specific details about the car, including its make, model, and registration number, as well as the nature of the fault experienced. Request appropriate action from the company, such as repair or exchange, and express your expectation for a prompt response.
Sample Letter to Complain About a Fault in the Car
To,
The Customer Relation Officer,
___________ (Company Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about faulty car bearing registration ________ (registration number)
Sir/ Madam,
On __/__/____ (Date) I made a purchase of a car from your showroom. The make and model of the car bought are ___________ (Make) __________ (Model).
I regret to inform you that, the vehicle that I bought is not giving satisfactory output and is not as it was expected to be. The main issue with the vehicle is _____________ (Unable to start/ Leaking engine oil/ Leaking coolant/ Overheating – etc.). This is to bring into your consideration that traveling using the vehicle I bought is not at all reliable.
I request you to kindly look into the matter and also appeal for ____________ (Repair/ Exchange). I also expect some _________ (any other details). I believe I will get to hear from you soon.
Thanking You,
___________ (Your Name),
___________ (Contact Number)
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Sandeep Bhandari