When writing a complaint letter about an expired product, clarity and politeness are essential. Begin with sender and receiver details, followed by the date. Clearly state the issue with the product, including its name, purchase date, and the problem encountered. Request a specific resolution, such as an exchange or refund, and provide contact information for further communication. End the letter with a polite closing.
Sample Complaint Letter Regarding Expired Product
(Sender’s details)
____________
____________
____________
Date: __/__/____ (Date)
(Receiver’s details)
____________
____________
____________
Subject: Complaint letter
Dear Sir/Madam
This is with reference to the _________ (product name) I brought from your __________ (store/online) on _________ (purchased date). I am a regular customer of your __________ (store/online) and I have got satisfying results in past. But I am writing this letter as a complaint against the _________ (product name) that I ordered.
As per my fixed routine, I was about to use the _________ (product name) and I noticed _______ (issue) that the product was expired. I request you to ______ (exchange the product/ refund – mention your point).
I hope that you will rectify your mistake and take extra care of products with expiry date. I have attached the bill and other details. Please contact me on the phone number ______________ or send a mail at _____________. I look forward to hear from you.
Thanking you
Yours sincerely
____________
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Sandeep Bhandari