When writing a complaint letter about a dishwasher, clarity and detail are crucial. Clearly state the issue, provide relevant purchase details, and request prompt action for resolution while maintaining a polite tone.

Table of Contents:

Sample Complaint Letter Regarding Dishwasher Not Working

To,
The Customer Relations Manager,
_________ (Company Name),
_________ (Address)

Date: __ /__ /____ (Date)

Subject: Complaint regarding Dishwasher ___________ (Model Number)

Respected Sir/ Madam,

I would state that on __/__/____ (Date) I bought a dishwasher from your ________ (Online/ Offline) store. The model of the product bought is _________ (Mention Model).

I am writing to inform you that the purchased dishwasher is not working fine. This product was bought on __/__/____ (Date) and hold warranty till __/__/____ (Date). The issue with the dishwasher is ________ (Mention Issue – Utensils not cleaned properly/ not turning on/ leakage).

The following are the details of the order made:
Name: __________ (Buyer’s Name)
Address: __________ (Address)
Transaction Number: __________ (Transaction Number)
Contact Number: __________ (Contact Number)
Mode of payment: ___________ (Mode of payment)

The bill of the purchase made is annexed along with this letter and I request you to kindly take adequate action and provide me with the best possible support for the same. I expect to hear back from you within ______ (Number of days) days.

Yours Thankfully,
____________ (Signature),
____________ (Name),
____________ (Contact Number)

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FAQs

  • What information should I include in a dishwasher complaint letter?
    • Provide details such as the purchase date, model number, description of the issue, and relevant purchase documents.
  • Why is it important to mention the warranty period in the complaint letter?
    • Mentioning the warranty period helps emphasize the expectation for free repair or replacement within that timeframe.
  • Should I attach the purchase bill with the complaint letter?
    • Yes, attaching the purchase bill provides evidence of the transaction and helps expedite the resolution process.
  • Is it necessary to specify a deadline for response in the complaint letter?
    • Yes, mentioning a deadline for response encourages timely action from the company to address the issue.
  • What tone should I use in a dishwasher complaint letter?
    • Maintain a polite and professional tone to convey your concerns effectively while encouraging cooperation from the company.

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