When writing a complaint letter to a supplier about a defective product, it's crucial to maintain clarity and politeness. Begin with a respectful salutation and clearly state the issue, including details such as the order date, item ordered, and order number. Request a resolution, whether it's a refund or replacement, and attach any relevant documents, such as the invoice. Close the letter with appreciation for prompt action.
Sample Complaint Letter to Supplier for Defective Product
To,
_____________ (Name Of Supplier),
_____________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about the defective item
Respected Sir/Madam,
This is about the order placed on _________ (Date) for _____________ (Item). I would like to state that I placed an order for the above-mentioned product with order ID number: _____________ (Order Number) and was to be delivered at ___________ (Delivery address).
I beg to state that the delivered items when checked were found damaged. I request you to kindly ___________ (return the amount / provide a replacement) of the same at the earliest. I am attaching a copy of the invoice for your reference. I shall be highly served if you do the same at the earliest.
Kind regards,
_____________ (Signature)
_____________ (Name),
_____________ (Contact Number)
Enclosed is: Copy of the invoice
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Sandeep Bhandari