When writing a complaint letter requesting product replacement, it's crucial to clearly state the issue with the product, provide relevant details such as product name, model number, and purchase ID, and politely request for prompt replacement. Maintaining a professional and respectful tone throughout the letter enhances the chances of a favorable response.
Sample Letter of Complaint Regarding Product Replacement
To,
The Manager,
__________ (Name of the Company)
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Complaint regarding product replacement
Respected Sir/ Madam,
This is about the product ________ (product name) having invoice/serial number _________ (invoice/serial number).
I would like to inform you that the product that is being used by me has ______ (start malfunctioning/stopped working/other) on __/__/____ (date) and as per confirmation made by your company dated __/__/____ (date) having complaint reference no. _______ (complaint number) that the product will be replaced within ________ (no. of days) but unfortunately till date the product ha not been replaced. The following are the details of the product:
Product name: _____________
Model number: _____________
Order ID: _____________
Purchase ID: _____________
This is to request you to kindly do the needful at the earliest.
Thank you,
________ (Signature),
________ (Name),
________ (Contact Number)
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Sandeep Bhandari