Application to Branch Manager Regarding Cash not Received from ATM But Amount Deducted
Sample Letter Template

Application to Branch Manager Regarding Cash not Received from ATM But Amount Deducted

Deepanshu Thakral
Updated April 20, 2020
When writing a letter regarding cash not received from an ATM but the amount deducted from your account, it's crucial to maintain a polite and clear tone. Clearly state your account details, the date and location of the attempted withdrawal, and provide evidence such as a withdrawal slip or SMS confirmation. Request the branch manager to investigate the matter and arrange for a refund of the deducted amount.

Letter to Branch Manager Reporting ATM Cash Withdrawal Issue

To,
The Branch Manager,
____________ (Name of the bank)
____________ (Branch Address)

Date: __/__/____ (DD/MM/YYYY),

Subject- Cash not received from ATM but account deducted from Account Number ____________ (Bank Account No.)

Respected sir,

I, ____________(Name) hold a ____________ (Saving/Current) account (Bank Account Number) with your branch. I am writing this letter in regard to the attempt of cash withdrawal done on _______ (Date) from your _________ (ATM Location) ATM. I had tried to withdraw a sum of ___________ (amount), however, the amount did not dispense from ATM, however, my account got deducted with Amount __________ (Amount Deducted).

Fortunately, I have got the __________ (withdrawal slip/SMS confirmation/passbook entry) with me. Copy of the same is enclosed with this letter for your reference.

I request you to kindly have a look into this matter and arrange a refund of amount __________ (Amount Deducted) in my account.

Yours faithfully,
________ (Name)
________ (Account Number)
________ (Transaction Number)

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