When drafting a letter to an airline for air ticket confirmation, it's essential to maintain clarity and politeness. Clearly state the issue regarding the lack of PNR/Confirmation number for the booked ticket. Provide all relevant details such as transaction number, flight details, and transaction screenshots for reference. Politely request the airline to provide the necessary confirmation to avoid any inconvenience during the journey.
Request Letter to Airline for Air Ticket Confirmation
To,
The Customer Service Manager,
__________ (Airline Name) Airlines,
__________ (Address),
__________ (Zip Code)
Date: __/__/____
Subject: Ticket Confirmation required for Transaction Number ________
I _________ (Name), am writing this letter in reference to the ticket I had booked online via your website for which I didn’t receive the PNR Number.
I made a booking via your website /online and it went successful. The booking was done for ________ (Date of travel), flight number ________ (Flight Number) which will be departing from _________ (from where flight will start journey/ airport name) towards ________ (destination). I made a reservation for ________ (class of ticket – Business Class / Economy Class) in your airline. The transaction was successfully done and I received a reference number for the same, however, I didn’t receive PNR / Confirmation number for the booking done.
Kindly refer the booking details mentioned below:
Transaction Number: ___________
Transaction Time/Date: _________
Transaction Amount: _________
Flight Number: _________
Flight Date: __________
Request you to kindly provide me with the generated PNR /Confirmation number in order to prevent any issues at the time of the journey. I am hereby enclosing transaction screenshots and booking mails received for your ready reference.
Thanking you,
_____________ (Signature)
_____________ (Name)
_____________ (Contact)
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Sandeep Bhandari