When writing a letter regarding an issue like a train ticket not booked but the amount being debited from an account, clarity and politeness are key. It's important to clearly state the problem, including relevant details like transaction numbers and dates, while avoiding vague language. Politeness helps maintain a positive tone and increases the likelihood of a helpful response. Common pitfalls to avoid include unclear language and omitting necessary details, which can hinder the resolution process.
Letter Regarding Unsuccessful Train Ticket Booking with Debit from Account
To,
___________ (Railway Department),
___________ (Address)
Date: __/__/____ (Date)
Subject: Amount debited but tickets not ________ (booked/confirmed) against transaction no. ___________ (Transaction Number)
Sir/Madam,
I am using your _________ (app/website/online portal/agency service/any other) train ticket booking service with user ID ________ (User ID). While making a reservation from ________ (departure) to _________ (arrival place) using my ________ (debit card/credit card/internet banking/wallet/cod) amounting ____________ (amount) for which payment was successfully debited and ___________ (transaction number/reference number/booking ID no.) generated (if applicable) on __________ (booking date). But it’s been more than ________ (hours/days) and till date neither received a booking confirmation or nor amount is credited into my account ______ (source of payment).
I request you check the transaction and confirm the details for this transaction at the earliest.
Yours truly,
_________ (Name),
_________ (Email id),
_________ (Order Number),
_________ (Contact Number)
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Sandeep Bhandari