When writing an email about a missing incentive, it is important to be polite, clear, and factual. Include details such as the incentive period, expected amount, and any relevant references. Avoid aggressive or emotional language. Ensure the email is concise and provides enough information for your manager to take action.

Email to Manager for Incentive Not Received – Sample Professional Email

To: __________ (Recipient’s Email Address)
Cc: __________ (Optional)

Date: __/__/____

Subject: Incentive Not Received for __________ (Month/Period)

Dear __________ (Recipient’s Name),

I hope this message finds you well. I am writing to inform you that I have not yet received the incentive for __________ (Month/Period) as per the company’s policy. As per my records, the incentive amount is __________ (Amount) and was expected to be credited by __________ (Expected Date).

Kindly let me know if there are any formalities or additional details required from my side to process this payment. I would appreciate it if this matter could be looked into at the earliest convenience.

Thank you for your time and support.

Best regards,
__________ (Your Name)
__________ (Your Designation)
__________ (Your Contact Details)

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FAQs

Who should I send the incentive email to?

Send it to your reporting manager or the finance/HR department responsible for incentive payments.

What details should I include in the email?

Include the incentive period, expected amount, expected payment date, and any relevant references or approvals.

Should I CC anyone in this email?

You may CC HR or the finance team if company policy requires it for payment follow-up.

How should I phrase the email politely?

Use neutral and professional language, clearly stating the issue without blaming anyone.

What if I don’t receive a response?

Follow up after a reasonable period, or escalate to HR or higher management if needed.