When writing a feedback letter to an insurance company regarding an insurance claim, express gratitude for the service provided, mention specific details about the claim, highlight the ease of the claim process, and express appreciation for the support received. Ensure clarity and politeness throughout the letter, avoiding unclear language and including necessary details such as policy number and claim date.

Table of Contents:

Sample Letter for Feedback on insurance policy claim

From,
__________
__________
__________ (Sender’s Details)

Date: __/__/____ (Date)

To,
The Manager,
__________ (Insurance Company Name),
__________ (Company’s Address)

Subject: Feedback on insurance policy claim

Dear Sir/ Madam,

I am ______ (name) and I do hold an insurance policy from your company bearing policy number __________ (policy number/ customer ID/ any other). I am writing this letter to provide feedback on the insurance policy claim.

The service provided by your company was no doubt tremendous. This letter is in regard to the claim which was availed on __/__/____ (date) in the name of ________ (name) bearing the claim number. Must say that the procedure was quite easy and client-friendly. __________ (mention your feedback).

I am amazed by your service and appreciate the support provided

Thanking you,
__________ (Signature)
__________ (Name)
__________ (Contact Details)

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FAQs

  • How should I address the recipient of the feedback letter?
    • Use respectful titles such as "Dear Sir/Madam" or "To the Manager" when addressing the recipient.
  • What details should I include in the feedback letter?
    • Mention your name, policy number, claim details (date, claimant's name, claim number), specific feedback about the claim process, and express appreciation for the service.
  • Is it necessary to include the claim number in the letter?
    • Yes, mentioning the claim number helps the insurance company identify and reference the specific claim being discussed.
  • Should I mention any improvements or suggestions in the feedback letter?
    • While not mandatory, if you have constructive feedback or suggestions for improvement, you can include them tactfully in the letter.
  • How should I end the feedback letter?
    • End the letter with a polite closing, such as "Yours sincerely" or "Best regards," followed by your signature, printed name, and contact details.

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