When drafting a letter regarding coupon redemption issues, maintain a humble and respectful tone. Clearly state your name, address, and the problem you're facing with redeeming the coupon or promo code. Provide specific details such as the offer, invoice number, and validity period of the coupon. Politely request guidance on how to apply the coupon and express gratitude for their assistance.
Sample Letter for Redemption of coupon
To,
The Customer Relations Officer,
__________ (Company Name),
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Redemption of coupon
Dear Sir/ Madam,
Most humbly and respectfully, my name is _________ (name) and I am a resident of ________ (address/ locality).
I am writing this letter in reference to the coupon/ promo code which was provided to me by your company. These coupons were provided to me as an offer on purchase of _______ (mention order) bearing invoice number. The mentioned vouchers holds a validity of up to ________ (months/ date). I beg to inform you that I am unable to apply the mentioned promo code/ voucher/ coupon as there is not ample information provided on the coupons. __________ (mention reason – unable to find option on website/ unable to use it on application).
I request you to kindly guide me through the procedure for the application of the promo code. I shall be highly obliged for your kind support.
Thanking you,
__________ (Signature)
__________ (Name)
__________ (Contact Details)
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Sandeep Bhandari