When writing a complaint letter to the bank for a failed remote cheque deposit, it's crucial to maintain clarity and politeness. Clearly explain the issue you encountered during the transaction, providing all relevant details such as account numbers, transaction IDs, and the nature of the problem. Politely request a prompt resolution and express gratitude for their attention to the matter.
Sample Letter to Bank for Remote Cheque Deposit
To,
The Manager,
______ (Name of the Bank)
______ (Address of the Bank)
Date :
Subject: Complaint for Remote/Mobile Cheque Deposit
Dear Sir/Madam,
I am writing this letter expecting your kind help and consideration on my failed transaction issue, I am holding a ________(type of bank account) account in your bank. I am using most of the bank products _______(Deposit Accounts/ cards/ bank credits/ investments/ other) associated with my account. I have also been using the bank’s mobile banking/ net banking services.
I hereby write to inform you that I made a mobile/remote cheque deposit transaction but there was some problem _______ (Mention issue – scanning/uploading/confirming my cheque details through the deposit /acknowledgment message not received/transaction is still pending state/payment not processed /other) with transaction details mentioned below:
Remitter Account Number –
Remitter Account Name –
Beneficiary Account Number –
Beneficiary Account Name –
Amount –
Cheque No –
Sort/MICR Code –
Date of Issue –
Transaction ID (if applicable)
I request you to check and resolve the issue at the earliest. I shall be obliged.
Thanks and Regards,
________ (Your Name)
________ (Account Number)
________ ( Sender’s Contact Details)
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Sandeep Bhandari