When drafting a complaint letter to the bank regarding credit card misuse, it's essential to maintain a clear and polite tone while providing all necessary details. Begin with a respectful greeting, state the purpose of the letter, and specify the fraudulent transaction details, including the transaction ID, amount, and date. Request the bank's assistance in reversing the unauthorized transaction. Conclude the letter with gratitude and contact information for further communication.
Sample Letter to Bank for Credit Card Misuse
To,
The Branch Manager,
_________ (bank’s name),
_________ (address)
Date: __/__/____ (date)
Subject: Complaint about the misuse of credit card
Dear Sir/ Madam,
I am writing this letter to inform you that my name is _________ (name) and I have a credit card and the following is my account number/ credit card number _____________ (mention the account number/ credit card number).
I am writing this email to complain about the misuse of my credit card. Recently, on __/__/____ (date), I noticed a fraudulent/ incorrect/ unintended transaction from my credit card having transaction ID _________ (mention the transaction ID). I am sure that I have not made any transaction with the said details. You are requested to kindly look into the same and help me in the reversal of the said transaction.
The following are the transaction details:
Transaction ID: __________ (mention transaction ID)
Amount: _________ (mention amount)
Time and Date: ______ (time) and __/__/____ (date)
I shall be obliged and highly served.
Yours sincerely,
_________ (signature),
_________ (name),
_________ (account number)
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Sandeep Bhandari