When drafting a complaint letter to the bank regarding an ATM not working, clarity and politeness are essential. Clearly state your name, address, and the duration the ATM has been out of service. Politely request the bank to address the issue and repair the ATM promptly to facilitate cash withdrawals for customers in the area.
Sample Complaint Letter for ATM Not Working
To,
The Manager,
___________ (Bank Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: ATM not working
Respected Sir/Madam,
This is to inform you that I am a resident of __________ (Location) and my name is ___________ (Name).
I am writing this letter to bring to your concern about the condition of the ATM at my location. Respectfully, I would like to state that an ATM of your bank, i.e. ___________ (Bank Name) is located near my residence. But unfortunately, for the last _____________ (Days/ Weeks – Duration) the machine is not working fine which in turn is making it difficult for us to withdraw money.
Therefore, I request you to kindly look into the matter and get the machine repaired. I shall be highly thankful.
Thanking you,
____________ (Signature),
____________ (Name),
____________ (Contact Number)
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