When writing a complaint letter about receiving the wrong shirt size, clarity and politeness are essential. Start by addressing the recipient respectfully and clearly stating the issue, including relevant details such as the order ID and purchase date. Explain the discrepancy between the size received and the size mentioned in the invoice. Request a replacement or return according to the company's policy, and provide contact details for further communication. Express gratitude for their attention to the matter and await their response.
Sample Complaint Letter for Delivery of Wrong Shirt
To,
______________ (Company’s name)
______________ (Address)
______________ (Contact details)
Date: __/___/______ (date)
Dear Sir/Madam,
This letter is about the product __________ (short description). The order was made online/offline on __/___/______(date) having order ID __________(mention order ID).
I would like to inform you that the size of the shirt doesn’t match the size mentioned in the invoice. According to the policy of your company, I request you to kindly ______ (replace/return) the shirt at the earliest.
Kindly, consider this letter as a genuine request for the wrong size received and do the needful. If you wish to contact me regarding this issue, you can contact me at __________ (contact details).
Waiting for your reply.
Thank you.
Regards,
______________ (Name)
______________ (Contact details)
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Sandeep Bhandari