Writing an effective complaint letter requires clarity and politeness. Ensure you include all necessary details such as order information and contact details. Avoid vague language and clearly state the issue and desired resolution.
Sample Complaint Letter about no response
To,
The Customer Relation Manager,
__________ (Company Name),
__________ (Address)
Date: __/__/____ (Date)
Subject: Complaint about no response
Respected Sir/ Madam,
My name is ______ (Name) and I am a regular buyer from your ________ (website/ application/ store)
I am writing this letter to inform you that on __/__/_____ (Date), I made an order for _______ (Product name) via ________ (Platform – website/ application/ store) and it was supposed to be delivered by __/__/____ (Date). It is to state that the payment of order item was done using ________ (UPI/ card/ NEFT). But to knowledge, it has not yet delivered. It was supposed to be delivered ____ (Days) days ago.
The order details are mentioned below:
Name: __________ (Name)
Address: __________ (Address)
Contact Number: __________ (Contact Number)
Order Number: __________ (Order Number)
I tried reaching out to your customer support but no one is responding. I request you to kindly look into the matter and do the needful. I believe you would consider this as genuine and do the needful at the earliest.
Thanking You,
_________ (Signature),
_________ (Name),
_________ (Contact Number)
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Sandeep Bhandari