Complaint Letter About a Lost or Stolen Package During Shipping – Sample Letter to the Courier Company Complaining About Loss or Stolen Package

From,
____________ (Mention your name),
____________ (Mention your address)

Date: __/__/____ (mention the date)

To,
The Manager,
__________ (Courier Company’s Name),
__________ (Office’s Address)

Subject: Complaint about a lost or stolen package _________ (reference number)

Sir/ Madam,

Respectfully, through this letter, I would like to inform you that my name is ___________ (Name).

I am writing this letter to inform that I sent ____________ (mention the item) using your service on __/__/____ (date) from ___________ (location) to ___________ (location) and the shipment ID for the same is __________ (mention your shipment ID). The said item got lost during shipping and which is a matter of great disappointment for me. Such poor and irresponsible behaviour cannot be tolerated from such a reputed company like yours. I believe and expect that you will be looking into the same and providing me with the best possible support in retrieving back the package that I lost.

I expect and await your kind support/ response in this matter. In case, any query arises, please contact me at ____________ (mention the contact details).

Yours truly,
___________ (Signature),
___________ (Your name)
___________ (Contact details)