Apology Letter to Customer for Wrong Pricing in Quotation – Sample Letter of Apology for Wrong Pricing

When drafting an apology letter for providing incorrect pricing in a quotation, it's crucial to express regret for the error and provide a clear solution. The letter should include details of the incorrect quotation, acknowledge the mistake, provide the corrected quotation, and request the customer to consider the previous quotation null and void. Politeness and clarity are key to maintaining a professional tone and fostering a positive customer relationship.

From,
__________ (Your Designation),
__________ (Name of the Company),
__________ (Company’s Address)

Date: __/__/____ (Date)

To,
__________ (Name of the Customer)
__________ (Customer’s Address)

Subject: Apology for incorrect quotation

Respected Sir/ Madam,

This letter is in reference to the quotation which was sent to you on __/__/____ (date) bearing quotation number _________ (quotation number) for ______________ (mention purpose).

Most apologetically, I beg to inform you that the prices mentioned in the quotation are incorrect and need a correction. Therefore, it is to inform you that a new quotation with the revised price is attached herewith to this letter. I request you to kindly consider the previous quotation as null and void.

I shall be highly obliged.

For,
________ (Company Name),
________ (Signature),
________ (Name),
________ (Contact Number)

Apology Letter to Customer for Wrong Pricing in Quotation – Sample Letter of Apology for Wrong Pricing

Sample Letter of Apology for Wrong Pricing

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