____________ (Recipient Details),
____________ (School Name),
Date: __/__/____ (Date)
Subject: Request for portal password reset
Respected Sir/ Madam,
This is to most humbly inform you that I am __________ (name) and I am a student of ________ (mention class) in your reputed school. I write this letter to state that I am unable to log in to the portal provided by the school.
As per the query, whenever I try to log in to the portal, it states that the password entered by me is incorrect. My username is ________ (mention username) and my roll number is ___________ (mention your roll number).
It is to request you to kindly reset the password and get the same resolved at the earliest. I shall be obliged for your kind support.
___________ (Roll number)