When drafting a letter regarding a short payment received, it's crucial to maintain a tone of politeness and professionalism. Clearly state the discrepancy in payment and request the recipient to take necessary actions to resolve the issue promptly. Express gratitude for their attention to the matter.

Table of Contents:

Sample Request Letter for Short Payment Received

To,
____________ (Receiver’s Name)
____________ (Company Address)
____________ (Company Address)

Date: __/__/____ (Date)

Subject: Short payment received

Dear Sir/ Madam,

We are in receipt of your payment for ___________ (amount). We thank you very much for the same.

However, upon reconciliation of the payment, we have found the payment to be short by ________ (deficit amount). We hereby request you to kindly arrange to share payment advice/ release balance payment/ let us know of any deduction if any.

Your prompt revert on our request shall be highly appreciated.

Thanking you,

Regards,
__________ (Name)
__________ (Designation)

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FAQs

  • What should I do if I notice a discrepancy in a payment received from a supplier?
    • It's essential to communicate the issue promptly with the supplier. Send a polite letter or email highlighting the discrepancy and requesting clarification or resolution.
  • Is it necessary to express gratitude even when addressing a payment discrepancy?
    • Yes, expressing gratitude for the payment received demonstrates professionalism and appreciation for the supplier's cooperation. It helps maintain a positive tone in the communication.
  • Should I specify the exact amount of the shortfall in the letter?
    • Yes, providing specific details about the shortfall, including the exact amount, helps the supplier understand the nature of the discrepancy and facilitates faster resolution.
  • What documents should I include when requesting clarification on a short payment?
    • Depending on the circumstances, you may include relevant invoices, payment records, or any other supporting documents that can help the supplier identify and rectify the discrepancy.
  • How long should I wait for a response from the supplier before following up?
    • It's advisable to wait for a reasonable period, such as a week, for the supplier to respond. If you haven't received a reply within this timeframe, consider sending a polite follow-up communication to ensure the matter is addressed in a timely manner.

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