When writing an email to request a credit note, keep the message clear and polite. Mention the invoice number, reason for the credit note, and any related details so the supplier can check easily. Avoid unclear sentences and do not forget to include reference numbers, as missing details can delay the response.

Credit Note Request Email to Supplier – Sample Email for Requesting Credit Note

To: __________ (Recipient’s Email Address)
Cc: __________ (Optional)

Date: __/__/____

Subject: Request for Credit Note Against Invoice No. __________

Dear __________ (Recipient’s Name),

I hope you are doing well. I am writing to request a credit note for Invoice No. __________ dated __/__/____, raised for __________ (product/service details).

The credit note is requested due to __________ (reason such as excess billing, returned items, pricing difference, or adjustment). Kindly review the details and issue the credit note at your earliest convenience.

Please let me know if any additional information or documents are required from our side to process this request.

Thank you for your support. I look forward to your confirmation.

Best regards,
__________ (Your Name)
__________ (Your Company Name)
__________ (Your Contact Number)
__________ (Your Email Address)

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FAQs

What details should be included in a credit note request email?

You should include the invoice number, invoice date, reason for the credit note, and product or service details.

Is it necessary to mention the reason for requesting a credit note?

Yes, mentioning the reason helps the supplier verify the request quickly and process it without delay.

Should supporting documents be attached?

If available, attaching supporting documents such as invoices or return details can speed up the process.

How formal should the email be?

The email should be professional, polite, and clear, without using complex or confusing language.

When should I follow up if there is no response?

You can send a polite follow-up email after a few working days if you do not receive a response.