When writing an apology letter to a client for sending incorrect information, it's crucial to maintain clarity and politeness. Start by addressing the client respectfully and clearly stating the purpose of the letter. Acknowledge the mistake and specify the incorrect information sent. Provide the correct details and express regret for any inconvenience caused. Finally, thank the client for their understanding.
Sample Apology Letter to Client for Sending Wrong Information
To,
__________ (Name of the Client)
__________ (Name of the Company)
__________ (Address)
Date: __/__/____ (Date)
From,
The Manager,
__________ (Name of the Company)
__________ (Address)
Subject: Apology for sending wrong _________ (proposal/ offer/any other information)
Sir/Madam,
In reference to our proposal/ offer________ (reference no.) dated __/__/____ (Date) for your requirement of __________ (product description), please note there was a typing error in the proposal shared.
Erroneously, the ________ (product model/ technical detail mentioned was incorrect/ wrong). The revised proposal is enclosed for your kind perusal.
We regret the inconvenience caused.
Thanking you,
Regards,
__________ (Your Name)
__________ (Designation)
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