When responding to a query letter regarding negligence of duty, it's important to address the issue directly, provide a clear explanation for any discrepancies, and assure the recipient that steps will be taken to prevent a recurrence. Maintain a professional and courteous tone throughout the letter.
Sample Reply Letter for Negligence of Duty
To,
__________
__________
__________ (Receiver’s details)
Date: __/__/____ (Date)
From,
__________
__________
__________ (Sender’s Details)
Subject: Query for the negligence of duty
Dear Sir/Madam,
Courteously, my name is __________ (Your name) working in department __________ (Mention department). I have been working since __________ (Mention year).
This letter is in reference to query ________ (query details) dated __/__/____ (date). I would like to inform you that __________ (Mention your response). The reason for the same is due to __________ (Mention reason).
I hope you will consider my situation in the query mentioned above. I assure you the same will never be repeated again.
Thanking you,
__________ (Signature)
__________ (Name)
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Kshitij Tarun 
Rahul Sharma
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