When drafting a request letter for warranty repair, it's crucial to maintain clarity and politeness. Clearly state your name, contact details, and the details of the product, including its model number and the duration of use. Describe the issue concisely and request repair or replacement under warranty. Provide your contact information for further communication and express gratitude for their attention to the matter.
Sample Request Letter for Repair Under Warranty
To,
_________,
_________,
_________ (mention company’s details)
Date: __/__/_____ (date)
Subject: Request for warranty claim
Dear Sir/Madam,
My name is ______________ (name) and I am a resident of _______________ (mention locality).
I would like to inform you that I purchased a ________________ (mention product name – air conditioner/ television/ mobile/ geyser/ oven/ refrigerator/ any other) manufactured by your company bearing model number _____________ (mention product model number). I have been using the said product for the last _____________ (mention duration).
This is to bring to your kind information that the said product has suddenly stopped working.
The ________________ (mention product name – air conditioner/ television/ mobile/ geyser/ oven/ refrigerator/ any other) is in warranty I request you to kindly look into the same and get the same repaired/ replaced as per our policy.
I shall be highly thankful for your kind response. For any queries, you may reach me at ___________ (mention registered contact number).
Yours truly,
__________ (signature),
__________ (your name),
__________ (address)
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Sandeep Bhandari