When composing a request letter for an international warranty claim, clarity and politeness are crucial. Clearly state your name, the product details, purchase information, and the issue you are facing. Politely request guidance on the warranty claim procedure and inquire about the nearest service center. Express gratitude and provide contact information for further communication.
Sample Letter for International Warranty Claim
To,
The Customer Relation Officer,
__________ (Company’s Name)
__________ (Company’s Address)
Date: __/__/____ (Date)
Subject: Request for warranty claim
Respected Sir/ Madam,
My name is ________ (name) and I am writing this letter in reference to the product that I have bought on __/__/____ (date).
Respectfully, I bought a _________ (mention product) from your __________ (outlet/ showroom/ website) located at ________ (mention address) on __/__/____ (order date) bearing invoice number _______ (mention invoice number). This product being in international warranty, I am writing this letter as I am looking forward to claim warranty for the mentioned product. The issue that I have been facing is ________ (mention issue). It is to request you to kindly guide me through the procedure for claiming the warranty and also, do inform me about the nearest service center to ________ (mention location/ address).
I believe you would consider this as a genuine request and I shall be highly obliged for your quick and kind support. In case, you have any queries, you may contact me at ______ (contact number).
Thanking you,
________ (Signature),
________ (Name),
________ (Contact Number)
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Sandeep Bhandari