To,
The ______,
__________ (Company’s Name),
__________ (Address)

Date: __/__/____ (date)

From,
____________ (Your name),
____________ (Your address)

Subject: Assistance with redeeming a promo code

Sir/ Madam,

Most respectfully and humbly, I am writing to inform you that my name is ____________ (Name).

Through this letter, I would like to bring to your kind concern that I was provided with a promo code of ___________ (mention the benefits) that I can avail of on my next purchase. However, I would like to state that I am uncertain about the process of redeeming the mentioned promo code. Therefore, I request you to kindly guide me through the procedure and provide me with your assistance in redeeming the said promo code.

I shall be highly obliged and thankful for your quick and kind response. For any further discussion or clarification, please do reach out to me on my phone/ email at ___________ (Mention the contact details).

Thanking you,
Sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact number)

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