Date: __/__/____ (date)
Subject: Regarding order cancellation request
Dear Mr./ Ms. __________ (name),
I am __________ (name) and I write this letter on behalf of _________ (mention company name) to respond to the order cancellation request we received from your end on __/__/_____ (date) for order number_________ (mention order number).
We write this to inform you that the cancellation of the order is ________ (successfully processed/not possible as the order has already been shipped or delivered/other).
We appreciate your cooperation and understanding. For any further queries, you may contact at __________ (mention contact details).
___________ (Your name),
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