When writing a reply letter for order cancellation, it's important to be clear and polite. Start with a courteous greeting and acknowledge the cancellation request. Clearly state whether the cancellation is possible or not, providing any necessary details such as order number and date. End with appreciation for their cooperation and an invitation for further queries. Avoid common pitfalls like unclear language and omitting important details.
Sample Reply Letter for Order Cancellation
To,
___________ (name),
___________ (address)
Date: __/__/____ (date)
Subject: Regarding order cancellation request
Dear Mr./ Ms. __________ (name),
I am __________ (name) and I write this letter on behalf of _________ (mention company name) to respond to the order cancellation request we received from your end on __/__/_____ (date) for order number_________ (mention order number).
We write this to inform you that the cancellation of the order is ________ (successfully processed/not possible as the order has already been shipped or delivered/other).
We appreciate your cooperation and understanding. For any further queries, you may contact at __________ (mention contact details).
Regards,
___________ (Signature),
___________ (Your name),
___________ (Designation)
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Deepanshu Thakral