When writing a letter to cancel an order due to delayed delivery, it's crucial to maintain clarity and politeness while providing all necessary details, such as the order number, date of order placement, and expected delivery date. Clearly state the reason for cancellation and request guidance on the cancellation procedure and refund process. Ensure to include your contact details for further communication.
Sample Letter for Order Cancellation Due to Delay
To,
The Manager,
_____________ (Name of the Company),
_____________ (Address)
Date: __ /__ /____ (Date)
Subject: Order cancellation due to delayed delivery
Sir/Madam,
This letter is in reference to the order number ____________ (mention order number) which was placed on __/__/_____ (mention date on which order was placed). This order was placed in the name of _______ (mention name).
I am writing this letter to inform you that I want to cancel the above-mentioned order because of the delay in delivery. Respected, as per the _______ (conversation/ contract) held/ signed while placing the order, the goods were supposed to be delivered on __/__/____ (mentioned date). Unfortunately, I have not received the same to date. Despite a number of follow-ups, I have not received any clarity on delivery.
The details are mentioned below:
Order Date: ___________
Name of the product: ___________
Quantity: ___________
Payment Terms: ___________
Address: ___________
Order number: ___________
I shall be highly obliged if you could guide me through the procedure for cancellation of the mentioned order.
Please proceed with the formalities required for the refund of advance payment/ payment made.
Thanking you,
Regards,
___________ (Signature),
___________ (Name),
___________ (Contact Details)
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Yukant Anand