Letter to the company about order returned but refund not received

To,
Manager – Customer Relations,
_________ (Company Name),
_________ (Address)

Date:__/__/____ (DD/MM/YYYY)

Subject: Non-receipt of refund against returned product

Respected Sir/Madam,

I, _________ (Name) had ordered a ________ (product name) with Order Number __________ (order number) dated ______ (date of purchase) but when I opened the parcel I noticed that the delivered product was ________ (damaged/faulty/ any other reason). Due to which i requested for return of the same and the product got picked up ______ (same day/next day).

I already got a mail confirmation dated ______ (Mail date) from your side in which it was mentioned that the refund amount would be credited into my account within ___ (hours/days/weeks), but more than ____ (days/weeks) have passed and I am yet to receive the refund.

Kindly, provide me with the said refund against the product return as soon as possible.

I look forward to your quick and positive response.

Yours truly,
_________ (Name)
_________ (email id)
_________ (order id)
_________ (delivery address)
_________ (contact number)

Incoming Search Terms:

  • Online order refund not received
  • write a complaint letter for product returned but payment not credit in source account
  • complaint letter to manager for requesting refund of returned product

Leave a Comment

Authorization Letters Bank Letters Informal Letters
Email Writing Business Letters How to Write
Sample Letters Free Templates Letter Formats

LettersinEnglish.com © 2023 DMCA.com Protection Status Privacy Policy  |   Disclaimer  |   Terms of Use