Table of Contents:
- Sample Letter
- Live Editing Assistance
- How to Use Live Assistant
- Additional Template Options
- Download Options
- Share via Email
- Share via WhatsApp
- Copy to Clipboard
- Print Letter
- FAQs
Request Letter for Refund Due to Damaged Returned Product
To,
Manager – Customer Relations,
_________ (Company Name),
_________ (Address)
Date:__/__/____ (DD/MM/YYYY)
Subject: Non-receipt of refund against returned product
Respected Sir/Madam,
I, _________ (Name) had ordered a ________ (product name) with Order Number __________ (order number) dated ______ (date of purchase) but when I opened the parcel I noticed that the delivered product was ________ (damaged/faulty/ any other reason). Due to this, I requested for return of the same, and the product got picked up ______ (same day/next day).
I already got a mail confirmation dated ______ (Mail date) from your side in which it was mentioned that the refund amount would be credited into my account within ___ (hours/days/weeks), but more than ____ (days/weeks) have passed and I am yet to receive the refund.
Kindly, provide me with the said refund against the product return as soon as possible.
I look forward to your quick and positive response.
Yours truly,
_________ (Name)
_________ (email id)
_________ (order id)
_________ (delivery address)
_________ (contact number)
Live Editing Assistance
Live Preview
How to Use Live Assistant
The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:
- Start Typing: Enter your letter content in the "Letter Input" textarea.
- Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into
<br>tags in HTML for better readability.
Additional Template Options
The letter writing editor allows you to start with predefined templates for drafting your letters:
- Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
- Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.
Download Options
Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.
Share via Email
Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.
Share via WhatsApp
Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.
Copy to Clipboard
If you want to copy the text of your letter to the clipboard:
- Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
- Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.
Print Letter
For printing the letter directly from the browser:
- Print Letter: Click the "Print Letter" button after composing your letter.
- Print Preview: A new browser window will open showing your letter formatted for printing.
- Print: Use the print dialog in the browser to complete printing.
FAQs
- Q: How should I address a letter concerning a missing refund for a returned product?
- A: Start with a respectful salutation, such as "Dear Sir/Madam" or "Respected Sir/Madam."
- Q: What details should I include in the letter regarding the order and return?
- A: Provide the order number, date of purchase, reason for return, and any relevant dates, such as the pickup date for the returned product.
- Q: Is it necessary to mention any previous communication about the refund in the letter?
- A: Yes, it's essential to mention any confirmation emails or communication regarding the refund to provide context to the recipient.
- Q: How should I conclude the letter requesting the refund?
- A: Politely request the refund, expressing anticipation for a prompt resolution, and include your contact information for further correspondence.
- Q: What should I do if I haven't received the refund within the expected timeframe?
- A: If the refund hasn't been received within the stipulated timeframe, it's advisable to follow up with a polite reminder letter or contact the company's customer service for assistance.
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Rahul Sharma