From,
__________ (Company/ Your Name)
__________ (Address/ Contact)
__________ (Sender’s Details)
Date: __/__/____ (Date)
To,
__________ (Client’s name),
__________ (Client’s Address)
__________ (Client Details)
Subject: Non-compliance
Sir/Madam,
This letter is to inform you that during our recent visit to your site for preventive maintenance of our equipment, it was observed that the ______ (water quality/ power supply/ any other) was not as per required standards. The same can be detrimental to equipment performance and may also lead to equipment failure.
Since there is a strict non-compliance to adhere to equipment standards as mentioned in the owner’s manual, we shall not able to extend any sort of support pertaining to equipment failure.
Regards,
For ____________ (Company name)
_______ (Your name)
_______ (Designation)
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