When writing a letter to inform a customer about a delay in supplying goods, it's crucial to communicate clearly and politely. Clearly state the reason for the delay, provide a revised delivery date, and express regret for any inconvenience caused.
Sample Letter for Delay in supplying of goods
From,
__________ (Sender’s Details)
__________ (Company Name)
__________ (Company Address)
Date: __/__/____ (Date)
To,
_________ (Customer’s Name)
_________ (Customer’s Address)
Subject: Delay in supplying of goods
Dear Sir/Madam,
In reference to your order________ (reference no.) dated __/__/____ (Date) for ____________ (product description), please note that due to _______ (unavailability of raw material/ import restrictions imposed by government/ delay in clearance at customs/ damage during transit/ break down of the machine at our production unit/ any other reason) there shall be a delay in delivery of goods.
We expect the revised delivery date to be around__________________ (revised delivery date).
Assure you that the delay due to the above reason was beyond our control and we shall make our sincere effort to expedite the delivery so as to minimize the delay.
We regret the inconvenience caused.
Warm regards,
_____________ (Your Name)
_____________ (Designation)
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Kshitij Tarun 
Yukant Anand