When drafting a letter to a customer regarding a bounced cheque payment, it's crucial to maintain a polite and professional tone while clearly explaining the situation. Clearly state the details of the bounced cheque, including the cheque number, amount, and reason for the bounce. Politely request the customer to make payment within a specified timeframe to avoid any additional charges or consequences. Provide alternative payment options if available and express willingness to assist with any queries or concerns.
Sample Letter for Bounced Cheque Payment
From,
The Manager,
__________(Name of the Company)
__________(Address)
Date: __/__/____(Date)
To,
__________(Name of the Customer)
__________(Address of the Customer)
Subject: Payment of Order No. _______ (order no.)
Dear Sir/Madam,
This letter is in reference to your purchase of __________ (product name) bearing order no. ________ (order number) and invoice number __________ (invoice number), dated__________ (Date).
I, _________ (Your name) __________ (Designation) would like to inform you that the payment received for the above-mentioned vide cheque number _________ (cheque number) amounting _______ (amount) was bounced and return by the bank with reason __________ (reason for cheque bounce – mention).
I request you to kindly pay the amount of ___________ (amount) within _____ (no. of days) to avoid any applicable charges. You can make payment via alternative modes ____________ (online/swipe machine/any other- if applicable)
Regards,
__________(Signature)
__________(Name)
__________(Name of the Company)
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Rahul Sharma 
Kshitij Tarun