When drafting a letter to a client regarding the improvement of services, it's crucial to maintain a tone of professionalism and diplomacy. Clearly express concerns about the decline in service quality while offering constructive feedback. Emphasize the importance of maintaining a mutually beneficial business relationship and provide specific suggestions for improvement. Close the letter with a polite request for action and express willingness to discuss further if needed.
Sample Letter to Client for Improvement in Service
From,
__________
__________
__________ (Sender’s Details)
Date: __/__/____ (Date)
To,
__________ (Client Details)
__________ (Client Address)
Subject: Improvement in service
Dear Sir/ Madam,
My name is _____ (name) and I am serving _______ (company name) as a ______ (designation) of ________ (department).
We are holding good business with you for a very long time and this is to inform you that we have noticed an exceptional deterioration in the services being offered. ____________ (mention your point ).
This is to inform you that we have already pointed out the same and observed no noticeable changes in the quality and policy. Such negligence is not appreciated in business relations.
It is to request you to kindly improve the quality of services provided else consider seeing a termination on future orders for the services.
Truly,
__________ (Signature)
__________ (Name)
__________ (Contact Details)
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Deepanshu Thakral