When writing a dispute letter for a credit card transaction, it's crucial to maintain clarity and politeness while addressing the issue. Clearly state the problem, provide necessary details about the transaction, and request prompt investigation and resolution from the bank. Maintain a professional tone throughout the letter and provide contact information for further communication.
Sample Letter About Wrong Credit Card Transaction
To,
____________
____________
____________ (Receiver’s details)
Date: __/__/____ (Date)
Subject: Letter for the wrong transaction __________ (transaction details)
Dear Sir/ Madam,
I am writing this letter to inform you about the credit card dispute that I am facing. While going through my credit card expenditure I observed that there’s a transaction of ________ (Amount) which is wrongly showing in my account.
As per the statement, this transaction took place on __/__/____ (Date) at __:__ (Time) but I did not use my credit card to make any purchases. I request you to thoroughly check this false activity and help me remove the charges.
I am expecting this investigation to begin soon. In case of any queries, you may contact me at _________ (Contact number) or __________@____.___ (email ID).
It would be very kind of you if you can look into this matter as soon as possible. I look forward to hearing back from you at the earliest.
Thank you in advance.
Yours sincerely,
___________ (Signature),
___________ (Name),
___________ (Contact Number)
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Sandeep Bhandari