When composing a letter to the bank regarding not receiving SMS alerts, it's crucial to maintain a respectful and polite tone. Clearly state your name, account details, and the issue you're experiencing with the SMS alert service. Request the bank's assistance in resolving the issue promptly.
Sample Letter Regarding SMS Alert Not Receiving
To,
The Manager,
___________ (Bank Name),
___________ (Address)
Date: __/__/____ (Date)
Subject: Not receiving SMS alert
Respected Sir/ Madam,
With due respect and most humbly, I would like to state that I hold a _______ (Savings/ Current) account in your account. My name is _________ (Name) and my account number is ____________ (Account Number).
Respectfully, I would like to draw your attention to the issue I have been facing for a long time. I have opted for SMS alert service and also paid applicable charges for the service. But, unfortunately, I am not receiving any SMS updates on my mobile number registered with the bank for any transactions done from my account.
I request you to kindly look into the issue and help me out by guiding me through the procedure of getting it resolved so that I will not have to face this issue anymore. I shall be highly served for your kind support.
Thanking You,
__________ (Signature)
__________ (Name),
__________ (Contact Number)
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