Letter to Bank for Not Receiving SMS Alert – Sample Letter Regarding SMS Alert Not Receiving

To,
The Manager,
___________ (Bank Name),
___________ (Address)

Date: __/__/____ (Date)

Subject: Not receiving SMS alert

Respected Sir/ Madam,

With due respect and most humbly, I would like to state that I hold a _______ (Savings/ Current) account in your account. My name is _________ (Name) and my account number is ____________ (Account Number).

Respectfully, I would like to draw your attention to the issue I have been facing for a long time. I have opted for SMS alert service and also paid applicable charges for the service. But, unfortunately, I am not receiving any SMS updates on my mobile number registered with the bank for any transactions done from my account.

I request you to kindly look into the issue and help me out by guiding me through the procedure of getting it resolved so that I will not have to face this issue anymore. I shall be highly served for your kind support.

Thanking You,

__________ (Signature)
__________ (Name),
__________ (Contact Number)